1. Return Eligibility
We want you to love your purchase. If you’re not completely satisfied, you can return your item within 30 days of receiving it. The item must be unused, unwashed, and in its original packaging with tags still attached.
2. Return Process
- Please contact our customer service team at [[email protected]] and provide your order number and reason for return.
- Once we confirm your return request, we will provide you with a return address and further instructions.
- Please send the item back in its original condition, including the packaging.
3. Return Shipping Costs
If the return is due to our mistake (e.g., wrong item received), we will cover the return shipping costs. In other cases, customers are responsible for the return shipping costs.
4. Refund Process
Once we receive your returned item and verify that it meets the return conditions, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.